FAQs

1. Returns

Returns are accepted - please contact us via email or using the form on the Contact page within 7 days of your item being delivered.

 

2. Delivery

Guernsey deliveries will be done by hand, but on some rare occasions we may need to send the item via post. Shipping is free on all Guernsey orders.

Jersey orders will be sent from Guernsey via Guernsey Post. Shipping costs £5 for orders up to £99.99, and is free for orders of £100 or more.

While we do keep a small amount of items in stock, we tend to print most orders on demand. Please allow up to 5 working days for your homeware/decoration orders and 10 working days for your mask orders to print before delivery.

 

3. Custom Orders

If you have a custom STL file or would like to purchase one of our items in a different colour, please get in touch and we will try our best to assist.